🔄 Returns & Refund Policy

Eligibility for Refunds:
You may request a refund within 14 days of receiving your item if:

• The item is defective or damaged

• You received the wrong product

• The item never arrived

Non-Refundable Items:

• Sale items

• Gift cards

• Items showing signs of use or wear

How to Request a Refund:
Contact our support team at [support@faynelle.com] with your order number, photos (if applicable), and reason for refund. We’ll guide you through the process.

Refunds:
Approved refunds will be processed back to your original payment method within 5–10 business days.